Privacy Policy

1. Information We May Collect

We may collect information that you voluntarily provide when you use forms on this website, request information, ask us to check your roof, or otherwise contact us.

This may include:

• Your name
• Your phone number
• Your ZIP code or general service-area location
• Information you choose to provide about your roof or property
• Other information you voluntarily submit through website forms

We may also automatically collect limited technical and usage information when you visit the website, including IP address, browser type, device type, referring pages, pages viewed, approximate location, and similar website-usage information.

2. How We Use Information

We may use information collected through this website to:

• Respond to your request or inquiry
• Contact you about your roof or requested service
• Determine whether your property may be within our service area
• Help evaluate whether Roof Renewal may be appropriate for your roof
• Provide estimates, scheduling information, or service-related communications
• Operate, maintain, improve, and secure the website
• Measure website performance and understand how visitors use the site
• Improve advertising and marketing effectiveness
• Comply with applicable legal obligations

3. Cookies, Analytics, and Advertising Technologies

This website may use cookies and similar technologies to support website functionality, understand visitor activity, measure marketing performance, and improve the user experience.

Depending on the services enabled on the website, these technologies may include analytics tools, advertising pixels, conversion tracking, and similar technologies provided by third-party platforms.

For more information about cookies and related technologies used on this website, please review our Cookie Policy.

4. How We May Share Information

We do not sell your personal information in the ordinary sense of exchanging it for money.

We may share information with service providers and technology partners that help us operate the website or conduct business, including providers that support:

• Website hosting and maintenance
• Website forms and communications
• Analytics and website performance measurement
• Advertising and conversion measurement
• Security and fraud prevention
• Customer communication and service administration

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, users, or the public.

5. Advertising and Cross-Site Tracking

If advertising or remarketing technologies are enabled, certain third-party platforms may receive information about visits to this website in order to measure advertising performance, limit repeated ads, build audiences, or provide more relevant advertising.

Depending on applicable law and your location, you may have the right to limit or opt out of certain uses of personal information for targeted advertising, cross-context behavioral advertising, or similar purposes.

Where required, these choices may be available through the website's cookie or privacy settings.

6. Data Retention

We may retain personal information for as long as reasonably necessary to respond to your request, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business.

Retention periods may vary depending on the type of information and the reason it was collected.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information collected through this website.

However, no website, online transmission, or storage system can be guaranteed to be completely secure.

8. Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information. These rights may include the ability to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Limit or object to certain uses of your information
• Opt out of certain advertising or data-sharing activities where applicable

California residents should also review our California Privacy Rights page for additional information.

9. Children’s Privacy

This website is intended for homeowners and other adults seeking information about roof rejuvenation services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Third-Party Websites

This website may contain links to third-party websites or services. Roof Renewal is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party service you choose to visit or use.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or business practices.

When changes are made, the revised policy will be posted on this page with an updated effective date.

12. Contacting Roof Renewal About Privacy

If you have a privacy-related question, request, or concern, please contact Roof Renewal through the website or call us at 231-582-2741.

We do not publish a public email address on this website. Privacy requests may be submitted through our website contact process so they can be directed appropriately.